Virginia (VA)

Hotel & Lodging Insurance in Virginia

Written and reviewed by Michael LaBarbera, licensed insurance agent· License numbers available on request· Last reviewed October 20, 2026

Virginia’s hotel law sets a duty of due care for guests’ persons and property, then limits liability for guest property in rooms and for valuables when notices are posted and the office accepts deposits. Virginia lodging operators typically carry general liability, property, innkeeper’s legal liability, liquor liability where alcohol is served and workers’ compensation.

Virginia key facts

Hotel liability statuteVirginia Code § 35.1-28 — Starts with a duty of due care for guests and their property.
Property lost from a roomLimited to $300 for apparel, baggage and similar property — Valuables are handled under separate notice and deposit rules.
Office depositsHotel need not accept more than $500 total from one guest — Notices must be posted in rooms and the office.
LocksSuitable locks required on doors and windows — Guest failure to lock can bar recovery for resulting theft.

Virginia at a glance

Hotel liability statute
Virginia Code § 35.1-28

Starts with a duty of due care for guests and their property.

Property lost from a room
Limited to $300 for apparel, baggage and similar property

Valuables are handled under separate notice and deposit rules.

Office deposits
Hotel need not accept more than $500 total from one guest

Notices must be posted in rooms and the office.

Locks
Suitable locks required on doors and windows

Guest failure to lock can bar recovery for resulting theft.

Virginia’s hotel liability statute

Virginia Code § 35.1-28 begins with a duty: hotel owners and operators must exercise due care and diligence in providing honest and competent employees and take reasonable precautions to protect guests and their property. It then limits liability for wearing apparel, baggage and similar property lost from a guest’s room to $300.

For jewelry, money and similar valuables, the statute ties protection to posting a notice in the guest’s room in a conspicuous place and in the office stating that such valuables must be deposited in the office. The hotel is not obligated to accept more than $500 in total value from any one guest. The statute also requires suitable locks on doors and windows, and a guest who fails to lock them can lose recovery for property taken as a result.

Because the protections depend on notices, deposits and locks, keep current notices in every room and at the desk, log deposits, and inspect locks during housekeeping. Innkeeper’s legal liability coverage responds to the hotel’s legal responsibility for guest property within those limits.

Sources: Virginia Legislative Information System

Alcohol licensing and liability

Virginia hotels serving alcohol are licensed by the state’s alcoholic beverage control authority. Virginia has not adopted a broad dram shop statute and its courts have historically been reluctant to impose that liability, but alcohol-related claims can still arise under other theories and event contracts routinely require liquor liability. Confirm the current legal position with counsel.

Pool and spa safety

Public pools at Virginia lodging properties are subject to state and local health regulation covering water quality, safety equipment and signage, and the federal anti-entrapment drain cover requirement applies to public pools and spas. Coastal resort and Blue Ridge properties alike should keep inspection and maintenance records current.

Lodging taxes

Virginia applies sales tax to lodging and allows localities to levy transient occupancy taxes, so the total tax on a room depends on where the property sits. Operators collect and remit, and the treatment of long stays and booking intermediaries can be complex. These rules change; confirm current requirements with counsel or a licensed agent.

What else do Virginia buyers ask about hotel & lodging?

What does Virginia’s $300 limit apply to?

Under § 35.1-28 it applies to wearing apparel, baggage and similar property lost from the guest’s room, not to valuables covered by the separate notice-and-deposit rules.

Do room locks matter legally in Virginia?

Yes. The statute requires suitable locks, and a guest who fails to lock doors or windows may lose recovery for property taken as a result.

Is there dram shop liability in Virginia?

Virginia has not adopted a broad dram shop statute, but alcohol claims can still arise. Carry liquor liability and confirm the current position with counsel.

Sources

  1. Virginia Legislative Information System — Code of Virginia § 35.1-28

Innkeeper's liability, liquor, pool-safety and lodging-tax requirements change through legislation, regulation and court decisions. Confirm current requirements with counsel or a licensed Provident agent before relying on them.

General guidance, not legal advice. Virginia requirements change and apply differently by entity type, class code and contract. Confirm current rules with the Virginia State Corporation Commission — Bureau of Insurance or talk with a licensed Provident agent.

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