Workers' comp class code · Retail & Services

Class code 9014-2Window Cleaning

Cleaning of exterior and interior windows, often on ladders or lifts.

This classification covers window cleaning services, including both ground-level and high-rise window washing performed using ladders, scaffolding, or suspended lift equipment. It's broken out from general janitorial work because of the significant fall exposure tied to working at height.

Crews travel to client sites, set up ladders or lift equipment, and clean interior and exterior glass surfaces, sometimes on multi-story commercial buildings requiring rope access or powered platforms. Payroll includes window cleaning technicians and crew supervisors who coordinate equipment and safety protocols.

Falls from height are the defining risk for this classification, far exceeding the slip-and-fall exposure typical of standard janitorial work performed at ground level. Proper fall protection equipment and training are central to managing the elevated severity potential, even though claim frequency may be lower than general cleaning work.

What code 9014-2 typically includes

  • Window cleaning technicians working at height
  • Crew supervisors coordinating equipment and safety
  • Employees operating scaffolding or suspended lifts
  • Ground-level window cleaning staff on smaller jobs
  • Equipment maintenance for ladders and lift gear

Codes this one gets confused with

9014Janitorial Services

General janitorial work is performed at ground level inside buildings, without the fall exposure tied to high-rise window cleaning.

See code 9014

9015Building Operation — Apartment/Office

Building maintenance staff handle routine upkeep on one property, distinct from specialized at-height window cleaning services.

See code 9015

What this code means for your premium

This classification is rated notably higher than standard janitorial work, reflecting the severity potential of falls from height.

Estimate your premium

Classification is not final until a carrier assigns it. Code numbers, wording and exceptions vary by state and rating bureau — several states run their own bureaus. This page is general reference written in our own words; your carrier's underwriter assigns the code based on your actual operations and payroll records.

Questions about code 9014-2

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