Workers' comp class code · Retail & Services

Class code 9014Janitorial Services

Cleaning of commercial and residential buildings performed off the owner's premises.

This classification covers janitorial service companies that send crews to clean commercial and residential buildings owned or occupied by other parties, rather than maintaining a single building for one employer. It applies to businesses contracted to clean offices, retail spaces, and similar properties on a recurring schedule.

Crews travel between client sites performing vacuuming, mopping, trash removal, restroom sanitizing, and general surface cleaning, often working evenings or early mornings when buildings are empty. Payroll includes cleaning technicians, crew leads, and supervisors who oversee multiple accounts.

Because crews are constantly moving between unfamiliar buildings, working around unknown floor conditions, and using cleaning chemicals, injury exposure includes slips and falls, chemical exposure, and strain from carrying equipment between sites. This travel-based, multi-site nature is what separates janitorial services from building operation staff working a single fixed location.

What code 9014 typically includes

  • Cleaning technicians assigned to client sites
  • Crew leads and route supervisors
  • Employees handling cleaning chemicals and supplies
  • Restroom and common area sanitation staff
  • Trash and recycling removal personnel

Codes this one gets confused with

9015Building Operation — Apartment/Office

Building operation staff are employed directly by the property owner to maintain one fixed location, unlike a janitorial contractor serving multiple client sites.

See code 9015

9014-2Window Cleaning

Window cleaning is broken out separately due to the added fall exposure from ladders, lifts, or high-rise access equipment.

See code 9014-2

What this code means for your premium

This classification carries a moderate rate, reflecting the travel between unfamiliar sites and chemical exposure inherent to contract cleaning.

Estimate your premium

Classification is not final until a carrier assigns it. Code numbers, wording and exceptions vary by state and rating bureau — several states run their own bureaus. This page is general reference written in our own words; your carrier's underwriter assigns the code based on your actual operations and payroll records.

Questions about code 9014

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