Workers' comp class code · Retail & Services

Class code 8032-2Shoe Store — Retail

Retail sale and fitting of footwear.

This classification covers retail shoe stores selling and fitting footwear to customers, distinguished from general clothing retail because of the added stockroom activity involved in handling boxed shoe inventory. It applies to standalone shoe stores as well as shoe departments operating as a distinct unit within a larger store.

Staff help customers select and try on shoes, retrieve boxed inventory from stockroom shelving that's often stacked floor to ceiling, and restock displays throughout the day. Payroll includes sales associates, cashiers, and stockroom employees who spend a notable portion of their shift retrieving and organizing boxed merchandise.

The repetitive bending, reaching, and occasional ladder use to retrieve stock from high shelving creates a bit more physical strain exposure than a typical clothing store, though the overall risk remains low. Most claims involve minor strains from reaching or lifting stacked boxes rather than serious injury.

What code 8032-2 typically includes

  • Sales associates fitting and assisting customers
  • Cashiers and register staff
  • Stockroom employees retrieving boxed inventory
  • Employees restocking and organizing shoe displays
  • Store managers overseeing daily operations

Codes this one gets confused with

8032Clothing Store — Retail

Standard clothing retail doesn't involve the same volume of stockroom box retrieval that defines a shoe store's back-of-house work.

See code 8032

8010Hardware Store

Hardware stores handle heavier and bulkier items, creating a different physical exposure than lightweight boxed footwear.

See code 8010

What this code means for your premium

This classification is rated slightly above general clothing retail, reflecting the added stockroom handling and reaching involved in fitting shoes.

Estimate your premium

Classification is not final until a carrier assigns it. Code numbers, wording and exceptions vary by state and rating bureau — several states run their own bureaus. This page is general reference written in our own words; your carrier's underwriter assigns the code based on your actual operations and payroll records.

Questions about code 8032-2

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