Workers' comp class code · Retail & Services

Class code 8032Clothing Store — Retail

Retail sale of clothing and accessories.

This code covers retail clothing and accessory stores, including apparel shops, boutiques, and department-style stores focused on garments, footwear accessories, and related soft goods. It's one of the lowest-risk retail classifications because the merchandise is lightweight and easy to handle.

Daily operations involve helping customers try on and select items, operating fitting rooms, folding and displaying merchandise, running the register, and restocking racks and shelves from stockroom deliveries. Payroll typically includes sales associates, cashiers, visual merchandisers, and store managers.

Because clothing stock is light and there's minimal equipment or heavy lifting involved, injury frequency and severity are both low, with most claims limited to minor slips, trips, or repetitive strain from folding and hanging merchandise. This makes it one of the more favorably rated retail classifications.

An underwriter reviewing a clothing store account may ask whether any employees perform tailoring, alterations, or garment steaming beyond light touch-ups, since heavier equipment use could shift part of that payroll into a different classification. Job duties for stockroom staff versus sales floor associates are also worth documenting clearly, even though both typically fall under this same code. Loss control for this class is fairly simple, generally centered on keeping aisles clear of boxes and hangers and using proper step stools rather than makeshift platforms to reach high displays.

What code 8032 typically includes

  • Sales associates and fitting room attendants
  • Cashiers and register staff
  • Visual merchandisers arranging displays
  • Stockroom employees receiving shipments
  • Store managers and assistant managers

Codes this one gets confused with

8032-2Shoe Store — Retail

Shoe stores are broken out separately due to the added stockroom activity of fitting and retrieving boxed footwear from stacked storage.

See code 8032-2

8017Retail Store — NOC

General merchandise stores cover a broader mix of goods rather than being limited to clothing and accessories.

See code 8017

What this code means for your premium

Clothing retail is typically one of the lower-cost classifications in the retail group given the light weight of merchandise handled.

Estimate your premium

Classification is not final until a carrier assigns it. Code numbers, wording and exceptions vary by state and rating bureau — several states run their own bureaus. This page is general reference written in our own words; your carrier's underwriter assigns the code based on your actual operations and payroll records.

Questions about code 8032

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