Class code 7538 — Messenger/Courier Service

This classification covers messenger and courier services that pick up and deliver documents or small packages, whether by car, van, motorcycle, or bicycle. It fits businesses built around fast, point-to-point delivery rather than large freight loads, such as same-day document couriers or small parcel delivery services.

The workday is defined by frequent stops, tight time windows, and navigating dense traffic or city streets to make deliveries quickly. Couriers spend much of their time getting in and out of vehicles or dismounting bicycles, carrying small parcels or envelopes, and interacting briefly with customers or building staff at each stop. Payroll generally includes couriers and dispatch staff who route and track deliveries throughout the day.

Because of the speed and frequency involved, injury exposure often centers on minor but repeated incidents — slips, trips, and traffic mishaps at intersections — rather than the heavy-lifting strains seen in freight hauling. Bicycle and motorcycle couriers add exposure to being struck by other vehicles, which insurers weigh differently than car- or van-based courier operations.